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I Discussed the matter again with their chat representative, and they checked if my I.P. address was on their blocked access list, which it wasn't so I sent them a screenshot of what I am receiving and they would update my on the matter by Email. Anyhow, thanks to you all for your assistance on the matter.

A strange incident indeed, because I have full error free access to all of my other Playetch, RTG and microgaming websites without any access problems and have withdrawn money from them without any troubles. Thanks again for your information, though.

I am able to logon to eurogrand via their website, I did inquire about a possible ISP regional block from my country and this was the response I received from Eurogrand regarding possible restriction from Canadian access.. Hello Jonathan, Thank you for your response.We don't have any similar reported issues from other customers from Canada and if there will be changes regarding access, customers will be informed. In addition, please make sure that you are using the latest flash version. An update I do have on this issue is that when I requested my neighbor to visit the website to see if he is experiencing the same issue and he gets the same black screen below the menu bar, and nothing appears when he clicks on the slots menu so this is somewhat of a relief to know that It is not a specific issue with my PC. Hopefully I can fix this soon. Thanks again

I uninstalled my software but when I clicked on the Download link, nothing happened. I did converse with tech support several times but unfortunately they had no problems accessing their website from their end. Do you have any more suggestions that may solve the problem for me?

Thanks for your suggestion, I downloaded Driver Booster 4.2 and installed all the outdated drivers, but unfortunately I'm still having the same results with the website.

Hello I am experiencing ongoing difficulties being able to properly view EuroGrand's website from both Google Chrome and Internet Explorer 11. Here are the details of the results i receive When I visit Eurogrand page -- I am able to logon without any problems but below the menu bar as shown in the screenshot I have attached here is no menu selection of your games or promotional offers, therefore I cannot Opt-In for any bonus offers that are on Eurogrand's website after I received them from my E-Mail. I have tried to clear the cache and cookies in my brower and restarted my Windows 7 Professional 64bit desktop PC, but to no avail. I have also tried visiting Eurogrand's website on my second computer that has Windows 7 64 bit installed, and I even tried to access the site on my Windows 7 Starter notebook and the results are exactly the same. This has been happening for the last two months Is there any suggestions you could offer someone could offer me to resolve this problem, so I will be able Opt-In for any bonus offers without any foul ups? The software version of Eurogrand's casino service works fine on all my PC's without any problems and everything displays properly. I have installed the latest version of Adobe flash player and the games play fine on the software download but this particular website refuses to display the page properly on Chrome, Internet Explorer 11, and Opera. Thanks in advance for any suggestions.