jzah

After emailing they have told me the amount is correct, I'm still not sure if it is... Do they have any other names they would use on bank statement or pay pal. Just wanna go through and check my accounts now.

This is interesting, I've sent an email saying I think I may have deposited more, which I think I probably did. Received an email from another account saying myself exclusion had been processed which is odd as hadn't requested self exclusion, hopefully this means they are looking into it.

Yeh sent them my details but they sent it to a different one, which I probably used on their system a while ago.

My money came in, over 2000 which is mental as didn't think I'd spent that much, was over two years tho. Anyway it came to a different bank of mine than the details I gave so worth checking other old accounts if anyone is waiting for it.

Yeh that sounds annoying, I'll just have to wait till Monday and see what happens. I guess if they say they are/have processed then it will come in. It's quite a bit of money which would be good. Mine is from bingo security,not sure what difference it might make. Frustrating is too weak a word for this.

I had an email last Fri saying seven business days... Still no money. Seems like some people are being told seven and some five. Maybe coming from different sections within the company... Really hope mine comes soon. Anyone had to wait long after getting the processing email?

Yeh I agree, this might be the start so other may follow suit. Hope so as I probably lost a lot in 2015 was gambling way to much.

Got a reply they are processing the fund which is great news. I might write on the other posts at different sites, seems harsh people should miss out as they think it's a scam.

Yeh I have done that but haven't even had an automated response, not sure what's going on. Did your email include a specific amount of money?

How long ago did you send your bank details cclarkee? I sent mine a few days ago but haven't heard anything.

Does sounds like we'll be getting some money back then, they must be taking some serious losses.

Hopefully they end up paying out, would be nice, although can't help thinking they won't. Nice one for the info.

No I haven't but would love to hear what they say, I've not had a single email back, not even an automated one

Thanks much appreciated, I'm glad I didn't just take this for spam... Feel bad for those that have seen the other forums related to these emails.

Great news, is that the first email you've received from them. To be fair it does seem harsh you can self exclude then join another one. I'm not getting my hopes up yet, will wait and see. Good for you though.

So you actually got the refund? That's amazing. Do u mind saying approximately how much, I'm due over 1000.

Yeh I received the same, suggested I called them. Given you've already done that I dont see the point. Who knows, does sound a little to good to be true.

Can let me know if you hear from anyone about this please?

I also sent my details, so I'm in the same boat. I suspect they will be over run with emails, I searched my account for details of the email address and it seems I've sent that address a tonne of information in the past (Ie verification documents) so can't see how it would be a scam. Here's hoping it isn't.

I've gone for it, their email is correct so I just emptied my back account and will wait and see. Also emailed the support team here to see what they can do. Great if it all works out, if not could be a nightmare

Fairone, I guess money not leaving your account is a good sign :-)

Could always try calling them? Or your bank maybe.

That's odd, you would of thought you would of received an email. Wonder if you bank could tell you if any funds are pending?

Mine had a specific amount, strange that some peoples emails seem not to be. Is tempting to empty my account and give them the details, maybe a bit risky.

Any one got anywhere with this? I also received the email today and could do with the money but not sure how to verify this is real. Any information would be appreciated. Thanks