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Some more info about One Club and MasterCard.

Ok, that is something messes with cookies after our update. Can you try deleting a cookies in your browser? For me, everything works perfect!

Can you give me an examples, so we can consider why are they on our Recommended list. Without it I really cannot answer on your question. I'm quite agree here with you, and I'll explain you few things about that. We just started with this Recommended/Not Recommended lists few weeks ago and we're still researching which casinos deserves a "Recommended Casino" Seal. We also plan new "Rogue Casino" category very soon, but since it's very sensitive, we're getting slowly into it. Also, we have about 1000 sites reviewed and some casinos which are now not recommended still have old review which will be changed very soon. We're working hard to have everything up-to-date, but it's basically impossible if you have listed so many sites. As long as they are not Rogue, we have affiliate link to them. When I say we are not promoting them, it means that we are never promoting them on top spots, top positions, home page, newsletter etc. They are just listed as other 1000 sites. Things will probably change soon if they becomes a rogue. Yes, something like that will come up with a Rogue badge. Unfortunately, most of these casinos are listed 4 and more years ago and we didn't change them as we never promote them. As I said already, it's very hard to keep 1000 reviews up to date. There are general Terms & conditions for every casino and special for every promotion. If they do something against what they said in t&c, you can always post a complaint here. I think that we all agree that a lot rogue or not recommended casinos exist, but you have two options: 1) avoid them 2) complain about them Can you please post which casinos you are talking about? If you are afraid to post it public, send me a PM and we'll try to investigate are they really licensed in UK.

Hi again, can you try again now? It should be fixed now. Please let me know if you have any problems again. Thanks!

Hello scuter, we've just done some site updates and some bugs are possible in next 24 hours. We are sorry about that. If you are unable to post your complaint, you can send it to [email protected] with following fields: - Casino name - Complaints title - Description - Account name used at casino - Email used at casino Our staff will review your complaint and post it asap. We're so sorry for all inconveniences.

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I'm just informed that One Club Casino continues to accept Visa, MasterCard and American Express! They are also accepting US players!

Hello scuter, I'm glad you're asking this. I'm sure a lot of people will be interested to hear closer how it really works. There are indeed many casinos who are refusing to pay player's winnings or delay it as much as it is possible. Some players post their complaints here, or at a similar watchdog site and this usually result in them getting their payments quicker. We have created a Recommended Casinos list, which is a list of well-known and ethical casinos. If you check any casino from this list, you'll see a "Recommended Casino" Seal on their review pages. On the other hand, there are many casinos with a "Not Recommended" icon inside the review section. We're not promoting them, but we keep them listed to warn all players before deciding to play on those casinos. With regards to your question about whether there is a chance that after posting a complaint, the casino gets infuriated and does not pay the player, the answer is very simple. AskGamblers will blacklist that casino and it will be assigned and marked as "Not Recommended". Not one casino would want that to happen, and for those who don't care, do not even deserve to be listed on AskGamblers or any similar online casino portal. AskGamblers does not take responsibility for the payment from the casino to the player and the player have to decide for themselves if they want to post the complaint as a means to solve the issue this way. Some casinos either delay, avoid, or even ignore a response to the player. At AskGamblers players are given the opportunity to share their experience with the public. Please note however that we will only publish details that are supported by facts and evidence. AskGamblers Complaints System is NOT a forum where everyone can speak out their opinion without having any facts and evidence to back them up. This system is provided to conduct a public discussion about any possible problem between the player and the casino. Visitors may put comments and opinions at the bottom of the complaint however they do not affect the outcome of the issue. Indeed, we have recorded incidents where a casino have failed to respond to us within the appropriate timeperiod of 4 days given to them. In this case when they have failed to reply on the complaint issued, we will investigate whether the status of the casino should be changed to “Not Recommended” or whether they will be given a second chance. What casinos fail to understand is that good, timely Customer Support is crucial for both players, as well as our affiliates and that any answer is far better than none. We appreciate the cooperation of the casino reps to help with the final outcome of the issue. It doesn't matter for us. If you post your complaint at AskGamblers, we'll try to resolve it no matter if you are posting the same complaint at any other site. Yes, they are.

Hmm, picture is not loading for me.

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