I have placed a bet in pari match today on July 3 ,2025 on the match between TEXAS SUPER KINGS VS WASHINGTON FREEDOM. It's a 5 over match and around 2.4 balls I have placed a bet on 2nd dismissal would be others. The rule book says retired out is considered as dismissal. Another rule says if batsman retired out in between overs previous ball will be considered the wicket ball. I have placed bet on 2.4 even though 2.6 was bowled when I placed the bet. But they are saying batsman retires considered as void. Clearly the batsman retired out. The customer care is trying to apply wrongly of rule 44 and made it as void. I need answers and resolution.