Ali al hashemy

All I got @cocopop3011 @Fiekie247

@cocopop3011 @Fiekie247I haven’t been informed why, they won’t say a reason why this happened

No reason at all

.

Done

They cannot provided a timeframe I play roulette for like 4-5 max done 73.5k aud

@cocopop3011 @Fiekie247 @OlleBitStarz @Blackjax okay guys seriously it’s been one month now all I get is that there working on it and nothing else I have provided everything also signed documents and confidential information which is to much now also my account is disabled can’t login I texted support they replied with ( this account is closed due to us waiting for the final report) please guys talk to them as soon as possible thank you I really appreciate it

No problem thank you just what’s the max date for the outcome ? Also everything is uploaded @cocopop3011 @OlleBitStarz thanks

@OlleBitStarz @cocopop3011 I just uploaded to the bitstarz casino proof of income and SOW my latest official tax report from the Australian government taxation office which shows how much I earned in reply for what they exactly asked for. Thank you

I got proof there’s more invoices I only sent the last 3 also my account Balance was over 55k

No problem thank you again

All official documents

I don’t know what they expect from me I have showed my whole bank statement they see money coming in everyweek and see I have a good balance in there i literally don’t know what to do @OlleBitStarz @cocopop3011

Let me know @OlleBitStarz @cocopop3011 whats going to happen thank you guys

It got rejected @cocopop3011

Okay

Right now the chat support won’t answer me and they asked for both the source of income and said waiting for game provider this is all old though

Okay sorry

I did add the screenshots after I showed u this

I got a good balance look I have sent this to them delete this aswell after u see it @cocopop3011 5.pdf

21k

Yes everything is my name

@cocopop3011 @Fiekie247 @Blackjax I got this now what can I show to prove my income I showed them I get very good from my brother been doing it for a while and sent my bank statements and this happened

I said this Hey how are you, my name is Ali Al hashemy I have done a account with bitstarz casino on the 12/05/25 till now I haven’t got my account verified which I’m pretty sure won’t take this long for it I have a withdrawal balance of 73.5k in the account that is stuck and haven’t got a single dollar I have sent them my passport my driver license my bank statement screenshot of transactions also my credit card I have sent them my proof of source I told them I get paid through my brother as I do courier work for him and that’s how I make money also sent invoices and showed them I have a good balance in my bank account I can afford to play on the site everyday I text there support team I get a reply saying waiting for feedback from the team nothing more please can you sort this out thank you guys appreciate the help

Fixed it and finished complaint