ccheianu1

i have replied to you sir, could you advise please ?

No, Moldova is a country and is not part of Ukraine. I do have a romanian passport as well and i can prove all the information above. What they are actually using against me, is using the website from restricted country ( Netherlands - vpn ) and using a UK provisional driving licence as a kyc document ( my mistake cause did not have any docs near me at that time ) but i am a citizen of Moldova so is there any reason to just steal all my funds from the balance ?

i have replied, could you have a look please and advise sir ? thanks

i have replied, could you have a look please and advise sir ? thanks

- during the year i have played on every single game, but most of the money were made on football betting - I am unable to find the email from them stating that there is no point in posting anything on social media. However, I have already posted it, and it has gained significant attention, so I assume they have seen it. - Yes, I understand. They are free to suspend my account, but at first withdraw my outstanding balance of $18,000, which I was promised to be done before I was asked to wait for their colleague.

I did not provide a country at the initial stage because it was not requested. However, when I completed the KYC process, I entered my Moldovan address as required. I greatly appreciate the time you've taken to help me.

Hey Fiekie, you can check the explanation.

Back in January 2024, I created an account with Rollbit. From the very start, I made frequent deposits and withdrawals, often dealing with large sums of money. Throughout this entire period, I used a VPN set to the Netherlands, and not once was my account flagged or blocked because of it. Everything seemed fine.Fast forward to January 2025—I deposited over $5,000 into my Rollbit account. I played, took risks, and eventually grew my balance to around $26,000. At that point, I decided to withdraw $8,000, leaving me with a remaining balance of $18,000.Then, on February 2, 2025, Rollbit suddenly requested that I complete their Know Your Customer (KYC) verification. Since I wasn’t home at the time, the only ID I had available was my provisional UK driving license, so I submitted that. About an hour later, my submission was rejected, and I was told to wait for further response from one of their colleagues.I waited for over five hours. When I checked my account again, my balance had been completely drained—my $18,000 was gone, leaving only $23 behind. Not long after, my account was blocked entirely. They were clearly aware that I had been using a Netherlands-based VPN, something I had been doing since the very beginning without any prior issues.To make matters worse, I later received an email from Rollbit. Instead of providing a legitimate explanation, they basically mocked me and even suggested that posting about the situation on social media wouldn’t help.

Good Morning Fiekie, i have a similar issue like this guy. My balance of 18000$ got deleted after a failed kyc. Is there any way you could give me a few advices please ?