Mccoyhi

Ok. Thank you for explaining it to me. I wasn’t understanding from their explanation

Once I made the purchase they required me to, I cashed out. Then continued to play. Maybe I’m wrong on this, but I figured after that it wasn’t promotional winnings anymore. I find it strange that they refunded my purchase. When they took all of the winnings.

They also took all of the winnings when they refunded my purchase

Hi, I was playing on Funrize casino. they had emailed me 25 free spins which I want on and then decided I wanted to cash out on. I had to be verified. I went through the verification process which required me to make a purchase which I did and then I cashed out now at the time I didn’t know that I could only cash out $25 but I understand that because it was one off of the free spins, but then I went and I won way more after cashing out I then put in for the redemption again and that’s when I was told that I couldn’t redeem anything else and they refunded my purchase, but I was still given the $25 cash out