had a whole debacle with them regarding winnings. My wife opened a account on the 3rd of December 2023 and won the same day something like 25 euros. She sent documentation for KYC Verification and till today they are still taking their sweet time to verify her account. Winnings will be forfeited soon but they keep on reminding me that it will be safe. They came with the poorest excuse of we are using the same device hence only one of our accounts can be verified. We use the same model of phone and one laptop with different google accounts. They just want excuses not to pay and are scamming people that actually win something. Gave up with them and accepted we been scammed.