[Casoola]

On 12/5/2022 at 7:01 PM, Fiekie247 said:

A tip for when you play at Genesis Global

Verify your account before playing. It can take up to 48 hours but it's worth it.

The only casino I trust in the entire group is Casino Joy. They pay within 24 hours which is the fastest for me 

Casoola Casino looks like a good outfit, but now I saw alot of bad reviews. However genesis does not treat their UK customers the same. 

Genesis Global and SkillOnNet group pay UK punters within minutes after requesting a withdrawal but the rest of the world wait 24 to 48 hours 

I did verify my account prior, buit 3 weeks now, no replies to my emails and they have also now disbaled the live chat coimpletely.

 

I have reported to this to the Malta Gaming Auothiry where theyhold their license. Its 35k!!!

 

[Casoola]

On 12/4/2022 at 10:44 PM, cocopop3011 said:

Hi and welcome to the forum. Sorry it took a while to approve your post I was off yesterday. 

I don't have an active casino rep for this casino at the moment. So, have your documents been approved?

3 weeks I have been waiting for my withdrawal with no replies to my emails and they have disabled my live chat completely.

[Casoola Casino]

On 11/12/2021 at 6:09 PM, Blackjax said:

These guys have a habit of stalling payments. They have a lot of casinos in their group and they all delay payments. You should try filing a complaint in AGCCS or UKGC.

 

3 weeks I have been waiting for my withdrawal with no replies to my emails and they have disabled my live chat completely.

[Casoola]

I have been trying for 3 weeks to make a withdrawal, 2 weeks of coming and going , requesting one additionl document after the next. All documents supplied. now it has been 6 days and I get told that my withdrawal was cancelled. All the support staff keep telling me that it has been escalated, but no funds after 3 weeks.

 

You can load money in minutes, but i havent been able to make awithdrawal