MemphisFlash

Hi, Hoping for some advice here. Opened an account on ZenCasino, was playing and made a few deposits from my cards. Lost, typical! Close relative was also playing and they deposited via their card into the account too. Got to the end of the night, played again today. Had a bit in the account, went to withdraw, did all the verification. Now they have suspended the account and flagged a 3rd party card had deposited onto it which is a violation of T'S&C's. Their security department are investigating it and they have advised 5-10 days for an update. What are the possible updates here? Thanks