I would like to ask if my experience may be valid subject of complaint, so I will not name concrete bookies.
I was betting at one bookie on some specific sport, using my knowledge and strategy I was winning relatively easily (with wins and loses, but consistent and steady positive income). I was aware bookie will not like something like this, so I tried to place not too high stakes, mostly just stakes in height 5-20 euros. When I reached winnings maybe something under 2000 euros (I was betting also some other some sports, but primarily that one specific) my maximum stake for that specific sport decreased to maximum 1 euro and single bet on specific sport events. Maximum stakes on other sports stayed unchanged. There was slight limitation even before this, my odds for this sports decreased by few %, but this was not a big issue for me.
When I got this limit I first thought it is maybe just because I need to be verified with KYC procedure, I tried to make withdrawal and found out that really I reached amount that they wanted to verify my identity with documents. It was quite challenging procedure, we exchanged many e-mails, they still wanted another and another documents and photo proofs, but at the end I successfully finished this verification process and I could paid out my funds. But maximum stakes limit did not disappear.
I asked support why this happened and they answer was "The betting company reserves the right to limit a maximum stake on special events as well as to limit or increase a maximum odd of a certain client without any notification and giving reasons."
So far so good. If they analyzed my bets they probably concluded I would make them just losses in long term. I understand it and accept it, although they did not admit it.
The problem is I registered with different bookmaker (owned by different company) who is using the same betting platform (white label). The truth is that I need specific offers, events and lines provided by this platform only to be able to make consistent profit. However, there are quite many bookmakers who use this platform. So I registered with another bookmaker and my negative surprise was I had same limits that were imposed by original bookmaker. It meant that they share information about account limitations within same platform. Is this legit behavior? Can this be target of AskGamblers complaint? Thank you for your answer.
Note for moderator: I posted this topic before sign-up, I was redirected to sign-up form and I am not really sure if the original post before sign-up was actually submitted. If it was, please delete this extra post.