So this may sound naive but have been playing through a bonus on Lady Aida . Got paid first time around 1070 pound which included a 40 quid bank fee.
played through second bonus and won 1800 with I withdrew. Got send a document to confirm my deposit .... really odd had to print it off . Anyway been waiting for 5 days to get a call to say your withdrawal has been void as you have had spins higher than 10 pounds ........ 1800 quid gone .... the unfortunate person to ring me said “ read the small print better next time “
can someone level with me .... am I just dumb and should have read the small print or should there be at least a pop up suggesting “ you are betting through your bonus and this bet voids everything “
Anyone know anything about lady aida casino?
in Casinos General
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So this may sound naive but have been playing through a bonus on Lady Aida . Got paid first time around 1070 pound which included a 40 quid bank fee.
played through second bonus and won 1800 with I withdrew. Got send a document to confirm my deposit .... really odd had to print it off . Anyway been waiting for 5 days to get a call to say your withdrawal has been void as you have had spins higher than 10 pounds ........ 1800 quid gone .... the unfortunate person to ring me said “ read the small print better next time “
can someone level with me .... am I just dumb and should have read the small print or should there be at least a pop up suggesting “ you are betting through your bonus and this bet voids everything “
thanks