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polopp

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Newbie Gambler

Newbie Gambler (1/8)

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  1. Hey! I occasionally find casinos that are well ranked on AskGamblers, but definitely should not be. Take Royal Rabbit as an example. Scored 8.5 stars, very good. But in the T&Cs you find nuggets like: [Abbreviated for conciseness.] I also have evidence of a pretty well-regarded casino changing their T&Cs in response to my request, as I was in live chat. Impressively, it took them under 10 minutes. This is the kind of stuff that drives me up the wall as a casino user, and it's already bit me several times. Is there a way, beyond simply writing a review, to "flag" this sort of stuff?
  2. Really appreciate this, pinnit. Thank you!
  3. As I understand it though the casino can refuse paying out winnings if they don't accept SOW documentation, so it's more than just closing the account. I use ewallets and I use different casinos so I worry they'll claim I can't sufficiently document where the money "originated" If they "refuse" SOW documentation can they refuse paying out, or will they pay out and block the account for further gambling?
  4. Hi all, I've gotten quite annoyed at having to run through a hamster wheel to verify my account when taking out funds. It's laughably ridiculous some times, like when they ask for (and verify!) the same documents again and again, and I keep sending it until they are satisfied at having verified the same image 4 times... Anyway, it got me thinking: has anyone had luck asking to verify ID and SOW up front? I'm always a bit anxious when withdrawing as I worry about them locking me out for some stupid reason. Thanks!
  5. Hey, I've recently opened accounts at two separate casinos in the LuckyDino group, and they both use over a full core of my CPU when displaying static pages. Either their developer made some kind of infinite loop bug, or they're mining crypto with excess CPU. Seems pretty shady. Anyone know if this is the case elsewhere?
  6. Thanks for your detailed response. I'll have to be more careful in the future I guess Maximum sneaky indeed! I've emailed support but they're taking forever to get back to me. However I've read the T&Cs thoroughly and it seems from the wording that I didn't use the bonus cash as it's only playable when I play through my real money deposit. So I think I'm in the clear. We'll see.
  7. I wanted to prevent myself from playing on a casino, but didn't want to freeze the account, so I placed a daily $1 play limit. The next day I came back and out of habit started playing a slot at $2/spin before I realized a few spins in that I should be barred from doing so. I went to my settings, and saw there was an error with the limit. I contacted support, who said they were having technical issues with the limits. This got me thinking, what would happen if I won/lost a significant amount of money in this situation? I feel like it would be one of those lose-lose situations where if you lose, the casino doesn't refund because you shouldn't be playing, but if you win, the wins are confiscated because you shouldn't be allowed to play. Does anyone have experience with this, and what is the common/regulator consensus for these situations?
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