Yes I guess I joined the ever-growing club. In my last mail to them I told them that I think it is disgraceful for a huge company like PS to have such a horrible support. They just dont care. Just milking the punters. I used to play quite a lot of both poker and casino there, but I think thats over now. Giving me (and others) the high hat is just bad business for them. But I guess they make a ton-load of moneys anyway "sigh"....
Thank you for your comment. I think I will pursue the official dispute as I have no intentions of begging for a compensation. When I get an answer I will post it here..
Cheers!