Jump to content
icon Ag awards
icon
Notifications
Login
EN

Shelix

Members
  • Posts

    16
  • Joined

  • Last visited

Everything posted by Shelix

  1. Not any more. Long story short: The Canadian bank account that CasinoMax issues checks to Americans from is flagged by a US government organization (OFAC) as having ties to an Iranian terrorist. Whether that is credible or just the continued draconian overreach of my government...who knows. I was able to successfully get a wire transfer processed, which came from a different bank and different account. I've also suggested to CasinoMax that if they allow checks to be issued to Americans, they should rotate banks, bank accounts, and business names to stay ahead of OFAC. My primary reason for testing out CasinoMax was because I'm the lead moderator for the gambling reddit, and the main question we get is from Americans looking for a safe online casino - and to date, I've refused to endorse or allow a casino to be endorsed. Having personally vetted CasinoMax, I'll green light them as a trusted casino for Americans.
  2. Just to round out this ongoing complication, CasinoMax's check bounced. 1. I attempted wire transfer first. CasinoMax requires receiving institutions to have a SWIFT code to wire transfer, which is an identifier used by financial institutions that buy and sell foreign currencies. My bank does not. In fact, as far as I can tell, even the banks (like Bank of America) that *do* have SWIFT codes have them for specific business units that are not bank branch or customer facing, so wouldn't be applicable even if I were to open an account at one of them. 2. That took me to a check. I requested a withdrawal by check, paid the withdrawal request fee, was contacted by CasinoMax a couple of days later via phone to confirm the withdrawal request. After two weeks of no updates, I talked to their live chat again, started chasing down an update, and the check was issued on August 1st or 2nd, and delivered via FedEx envelope two days later. I took that check (issued from TD Canada Trust) to my US bank for deposit. My bank told me that it couldn't be deposited as is, because it was using Canadian routing (8 digit routing) which isn't compatible with American routing (9 digit routing). My bank created a "Direct Collection Item Request" which is an authorization for my bank to forward this check and a collection authorization to the paying institution on my behalf and directly collect the money, for which I had to pay a $10 fee. My bank then sent the check from CasinoMax (labeled as XXXX-XXXX Quebec Inc) to TD Canada Trust to make a direct collection. TD Canada Trust rejected the check, and said it wasn't a payable check against that business account. TD Canada Trust returned the check to my bank, where I am going to go later today to pick it up as a souvenir of useless paper. I then reached out to CasinoMax again, who stringently told me that they issue thousands of checks all the time, and have never heard of this issue - but that next week they will cancel the check, and re-credit my account. From that point, I'll attempt to do an international wire transfer using "NOSWIFT1" to try bypassing the SWIFT code requirement (I read that somewhere). There's no guarantees, but that's the last-ditch effort I have available to me. However, I've been at it more than a month, I'm $100 into fees on a $500 deposit, and at this point, I definitely think that Casino Max and their sister properties are not friendly or available for US-based players. What do I do at this point? I feel like I've been incredibly patient, but I'm getting irritated and feel backed into a corner.
  3. Hello! I can't make a casino complaint or request intervention because CasinoMax isn't in the database of casinos here. I found it through these forums; a couple senior members and an administrator had posted that they'd gambled there and one member said they knew someone who worked there if anything went wrong. I'm a US resident. I very carefully researched them to be my first online casino, made sure they would accept and pay to US residents. I verified my account prior to depositing (took a few days). Then I deposited the maximum $500 (with no deposit bonuses), gambled around with it a little bit on their roulette table to test the interface, then made a withdrawal request to finish the loop of testing them (I gamble thousands at a time, so stepping in cautiously here). This is where I ran into trouble. CasinoMax only offers two withdrawal methods, wire transfer or check. 1. I attempted wire transfer first. CasinoMax requires receiving institutions to have a SWIFT code to wire transfer, which is an identifier used by financial institutions that buy and sell foreign currencies. My bank does not. In fact, as far as I can tell, even the banks (like Bank of America) that *do* have SWIFT codes have them for specific business units that are not bank branch or customer facing, so wouldn't be applicable even if I were to open an account at one of them. 2. That took me to a check. I requested a withdrawal by check, paid the withdrawal request fee, was contacted by CasinoMax a couple of days later via phone to confirm the withdrawal request. After two weeks of no updates, I talked to their live chat again, started chasing down an update, and the check was issued on August 1st or 2nd, and delivered via FedEx envelope two days later. I took that check (issued from TD Canada Trust) to my US bank for deposit. My bank told me that it couldn't be deposited as is, because it was using Canadian routing (8 digit routing) which isn't compatible with American routing (9 digit routing). My bank created a "Direct Collection Item Request" which is an authorization for my bank to forward this check and a collection authorization to the paying institution on my behalf and directly collect the money, for which I had to pay a $10 fee. My bank then sent the check from CasinoMax (labeled as 9359-5353 Quebec Inc) to TD Canada Trust to make a direct collection. TD Canada Trust rejected the check, and said it wasn't a payable check against that business account. TD Canada Trust returned the check to my bank, where I am going to go later today to pick it up as a souvenir of useless paper. I then reached out to CasinoMax again, who stringently told me that they issue thousands of checks all the time, and have never heard of this issue - but that next week they will cancel the check, and re-credit my account. From that point, I'll attempt to do an international wire transfer using "NOSWIFT1" to try bypassing the SWIFT code requirement (I read that somewhere). There's no guarantees, but that's the last-ditch effort I have available to me. However, I've been at it more than a month, I'm $100 into fees on a $500 deposit, and at this point, I definitely think that Casino Max and their sister properties are not friendly or available for US-based players.
  4. Fiekie247: Do you still know someone who works at CasinoMax? I've been trying to get a withdrawal processed for a month against a verified account. The only two methods for withdrawal are wire transfer or check. The wire transfer (my preferred option) requires a SWIFT code, which my bank doesn't have (I'm American), and the only US banks with SWIFT codes are those who buy and sell foreign currencies). I got a check in the mail from them (after weeks) from TD Canada Trust, but the routing number on it was a Canadian format that American banks don't process, so my bank sent a direct collection request to TD Canada Trust, along with the check, paperwork, my signature, and a fee I had to pay, and TD Canada Trust sent the check back to my American bank as unpayable. CasinoMax support wasn't very helpful today; denied any problem on their side, and put me off to the cashier team when they return next Tuesday. They'll take my money easily, with many options for deposit, but getting money back out of them is apparently impossible.
  5. Looks like CasinoMax is out. I can't file a complaint here because CasinoMax isn't in the database as a registered casino (so Livechat tells me), but they only have two forms of withdrawal, and both have failed - the latest because the check they sent me bounced. I've been trying to process a withdrawal for more than a month.
  6. I can only do that on vacations. >< I'll be gambling in November aboard the Oasis of the Seas while cruising the Caribbean, but I can't exactly pop into port and hop on a ship for a couple hours on a Wednesday when I just want to play some roulette or poker. And I live pretty much as far away from a land-based casino as its possible to be in the US.
  7. Hello folks! Let me first say that I chose Casino Max as my first online casino because my super extensive research into a US-friendly casino that didn't have a bad reputation and dealt with USD led me to them. I decided to do a full cycle of deposit/game/withdrawal to make sure they are on the up-and-up before diving in hard. I should note that I pre-verified my account, waiting several days (ID/Utility/etc); I wouldn't deposit somewhere I wasn't sure I could withdrawal from. The folks were super friendly, and very helpful. Great communication back and forth all the time. I had some initial irritation with my first deposit - I made a max deposit ($500) via credit card, which got a surprise "currency exchange fee" attached to it that cost me 7.2%. Combined with the minimum withdrawal limit and the $25 withdrawal fee, I was looking at having to make $60 just to break even on my deposit. I went at it on their sadly low-stakes roulette table for a couple of hours (no deposit bonuses or matches for table games at Casino Max), then cashed out at ~$860, enough to cover the fees up front, plus $300. Nothing fancy, it was a low stakes roulette table, there's only so much I can do at $1 - $250. 7/17/18: Deposit $500. 7/18/18: Gambling 7/19/18: ~$860 withdrawal request. 7/23/18: Casino Max makes a verification call to me. 7/24/18: Withdrawal approved. 8/01/18: Check is issued from a Canadian Bank. 8/03/18: Check arrives at my house. 15 days for a withdrawal to be approved and processed. I have no comparison experience, that's just a data point. The reason I had to get a check is because Casino Max only has two withdrawal methods; wire transfer and check. Wire Transfers from Casino Max require your bank to have a SWIFT code, which most American banks and credit unions don't have, since they don't buy or sell international currencies. That left me with a check. When I deposited the check into my bank, the teller informed me that the check format from Casino Max is a Canadian Routing system that isn't compatible with American banks, and they couldn't accept the check. So my bank has to process a direct collection Item Request Form, which they charged me $10 to do, to forward the Direct Collection Item described above to the paying institution on my behalf. As I understand it, this is basically my bank sending the check back to the Canadian bank it came from, having that bank clear it, then wire funds to my bank, who will put those funds into my account. For which I'll pay another $25 fee for the effort at the Canadian bank, and "may be subject to additional charges." This is also going to take 8 weeks from Friday. On October 5, I may receive the funds I requested for withdrawal on 7/19. The fees up front and on the back have so far amounted to 19.2%. Call it 20%. Whatever you deposit to gamble, take 20% off the top. Deposit $500, only get $400. I'll wait and see how this clears up in 8 weeks - but I have to say, I was looking for an easy to play with, easy to gamble at, easy to understand, not-overcomplicated casino where I can give and get funds without a hassle. This one isn't it.
  8. Hey folks! I've concluded my first online casino engagement (with Casino Max) - depositing, gambling, withdrawing, tracking customer service, chat history, and timelines between all these things - I was going to review them here, but there is no Casino entry for Casino Max. They're in the same group as Roaring 21 and Cherry somethingoranother. Am I missing something?
  9. I've been to Vegas repeatedly - and also done some significant gambling on cruise ships. My issue is that I'm a roulette player, I play a Martingale strategy, I won't play American Roulette, and my personal comfort zone is a 7-8 bet zone for a table min-max - which means if the table min/max is $5-$1000 (betting 5-10-25-50-100-250-500-1000). The only 7-bet table in Vegas is the $100-$10,000 table at the Bellagio, and my wife won't let me gamble $20k like that. European tables in Vegas have at best a 6-bet min/max, and most of them have 5...the only way to get to a 6-streak table stretched to 7 is with a bored pit boss, and I don't want to fly to Vegas and wander around the casinos trying to find a place to gamble. I found an online casino that was too good to be true - 5Dimes a $1-$2500 European Roulette table with "la partage" in play, and was ecstatically getting out my credit card, but my natural suspicion of anyone on the internet having my money led me to do a lot more research, which led me to a reddit thread where someone complained that 5Dimes perpetrated ID theft on them - combined with a complaint somewhere else that 5Dimes wouldn't verify their account, and some ***** a decade ago about them having non-fair software, I got scared off. In fact, since I want to play French roulette, maybe I need to start asking French casinos what their min/max are and make a trip to Europe. My wife desperately wants to go to Britain anyway. *edit* I just sent an e-mail to the Monte Carlo's VIP team asking about their tables. If they have a 5-1000 or 5-2000 table with en prison in effect, we might need to get to Europe sooner rather than later.
  10. It wasn't a "deposit fee" persay, it was a "currency exchange fee." I might buy that if I was exchanging euros for dollars, or rupees into dollars, but it was dollars into dollars. The more I got to thinking about it, the more irritated I am. I have $700 in my account now, which after the $36 currency transfer BS and the $25 withdrawal feel, means I'm up ~$140, not $200. Doubly irritated because the casino has tiny table limits and I'm having to gamble by tiny bits ($250 table cap on a roulette table. Seriously). It took me a couple hours to get my account up $200. That's not gambling, that's work. I could just go to work and make more money, risk free. I asked them to increase the table limits, and they said that table limit increases would "come naturally" as they get a feel for me as a player. I'm not a "frequent" Vegas visitor, but I've been more than most, and I was expecting the thrill of Vegas, except at the comfort of home. I had a $2000 budget, but after getting hit with a $36 currency exchange fee to turn my dollars into dollars, I'd end up having to pay $144 to deposit $2,000. And still be gambling for peanuts with the tiny table limits. Is being an American trying to gamble online really that bad? I'm honestly considering pulling out and being done until I can put together a Vegas trip. I have an inherent distrust of non-free gambling software, I just really liked the idea of getting my fix without a flight, a hotel, or travel time.
  11. Hey folks! I finally dove in, signed up for a casino after a week of research (Casino Max) on US friendly casinos, arduous searching for any hint of identify theft, fraud, shadiness (which kept me away from a couple other promising casinos). Since I'm a table game player, there were no first time customer or deposit bonuses, which I was fine with - and the only two withdrawal methods are bank wire and check, both of which have a $25 fee. I also verified my account prior to making a deposit, since I didn't want to run into the possibility of not being able to withdraw if I had any winnings - then I called my bank to ensure there wouldn't be any fees for using my credit card to make a purchase from an overseas (UK) vendor (there isn't). With all that done, I made a deposit in USD - maximum deposit allowable was $500, so I did, and the casino charged me a 7.2% "currency exchange" fee, despite me making a payment in USD, and receiving funds in USD. When I got to thinking about it...with a $36 fee to deposit money, and a $25 fee to withdraw money, the casino is taking 12.2% of my money before I make a bet just to allow me to gamble. If I'd deposited less than $500, it would have been more than 12.2% reserved. I'm irritated, and don't feel the resounding confidence that I did at the start of this. Am I being unreasonable? Is this pretty standard?
  12. Cross-posting from a thread I made over in "Found an interesting game" -------------------- Hey folks! I've been searching the internet for a week trying to find a US-friendly online casino with a decent European or French roulette game; all the live dealer ones have the same terrible outside bet ranges ($3 - $100) or ($25 - $500). The non-live digital ones aren't much better, with $3-100 or in one case $1-$250. I'd signed up for a dozen casino sites just to go see the table ranges after trawling through reviews. I'm posting this because I'd like some input. 1. Finding an online casino with French Roulette (la partage) is a big deal for me - I'm a martingale player on black/red. 2. Finding an online casino that has a range that lets you martingale with more than 6-7 bets is fantastic. $1 - $2500 lets you double 11 times realistically if you start betting at $1, or 9 times if you're starting at a more realistic $5 per play. 3. Askgamblers has a 1-star review for 5Dimes because they are unresponsive. 4. Other internet denizens have reported payout problems. 5. One person on reddit a year ago said their 5Dimes account information was used to open a fraudulent credit card. 6. Apparently, if I win and want to make a withdrawal, they're going to want photo ID. I'm torn. I've been desperately searching for a good roulette table, and here one finally is. Almost seems too good to be true. I could use some advice.
  13. Hey folks! I've been searching the internet for a week trying to find a US-friendly online casino with a decent European or French roulette game; all the live dealer ones have the same terrible outside bet ranges ($3 - $100) or ($25 - $500). The non-live digital ones aren't much better, with $3-100 or in one case $1-$250. I'd signed up for a dozen casino sites just to go see the table ranges after trawling through reviews. I'm posting this because I'd like some input. 1. Finding an online casino with French Roulette (la partage) is a big deal for me - I'm a martingale player on black/red. 2. Finding an online casino that has a range that lets you martingale with more than 6-7 bets is fantastic. $1 - $2500 lets you double 11 times realistically if you start betting at $1, or 9 times if you're starting at a more realistic $5 per play. 3. Askgamblers has a 1-star review for 5Dimes because they are unresponsive. 4. Other internet denizens have reported payout problems. 5. One person on reddit a year ago said their 5Dimes account information was used to open a fraudulent credit card. 6. Apparently, if I win and want to make a withdrawal, they're going to want photo ID. I'm torn. I've been desperately searching for a good roulette table, and here one finally is. Almost seems too good to be true. I could use some advice.
  14. What does RGT stand for? Also, I had a chat with Casinomax and looked into their stuff tonight. There aren't any live dealer tables, just a single old software interface for a roulette wheel, with a $1-$250 table min/max. I tend to not trust software, and was hoping for a live dealer. I'd rather have $5 - $2000 or even $5-$1000, but I have to decide if $1 - $250 on a clunky software flash interface via RNG is sufficient. They also have fees to deposit money, and another $25 fee to withdrawal any money, so they're hitting you on both sides. I don't like that.
  15. The AskGamblers Casino review section says that BitStarz isn't available to US players, and the Bitstarz chat confirmed it.
  16. Hello! I'm a US resident (Florida). I've been trawling around the internet trying to find a casino to play some European roulette in so I don't have to fly to Las Vegas, and I'm stymied - I actually signed up for an account at wildcasino because it looked their european roulette tables were $1-$100 and $5-$500, but the outside bet minimums are $5 and $25 respectively - neither of which I would play at; I need 7-10 doubled outside bets on a table to play at. There aren't a lot of choices that I can find, and the two I looked at in any depth (like the one above) have egregious min/max outside limits that I wouldn't play on (losing progression, black and red). Any suggestions out there?
×
  • Create New...