Hmayes999

Okay, that makes me feel better. Thought I was going to end up agonising over this for a few weeks, but yeah, you're right. Plenty more fish, etc... Pretty sure the "rules" they've made up are *****, anyway. Thanks guys!

Not Casumo I don't want to post the name as I'm not here to point fingers, just looking for some advice/wisdom. Yeah, that's what I thought too! But £100k for a player who deposits maybe a maximum of £3000 a week? ? Seems a lot to me... Thanks for your reply and tags! It would be great to hear from them, too

Hiya, So, I've been having to go through a lot of checks recently with casinos cracking down on the Source of Income and Source of Wealth checks. Completely fine, some take longer than others to complete, but I get it, they need to be done. Kudos to the casinos staying on top of this. However, my most recent checks have hit something of a brick wall. I am unemployed, playing with savings I've accrued from years of full/part time work since I was 16 (now 25) and have never had a problem with casinos in the past (despite how this sounds) as I have proven my funds sufficient. With the casino in question, I have been sending over documents such as bank statements, paypal statements, screenshots of casino winnings etc to prove my source of income as gambling winnings. Usual stuff. Except, after complying and sending exactly what they specify they needed from me, each document has been shot down as unacceptable. Okay, annoying, but maybe they're being extra thorough? Today, we reached the point where the casino has thrown they're hands up and said they simply cannot accept me as a player because I am unemployed and gambling winnings aren't accepted. Eh? Then why have me sending screenshots, highlighting documents etc for the past few weeks? In their words, my documents were "not clear enough to show your income even if it is from other sites." Wha....? O.O I sent them statements showing every incoming and outgoing payment from the past three months. Some clearly stating the name of the casino paying my winnings to me. So.... Then came this: "this is also not a sustainable income and so we cannot allow someone to play who's only income in winnings from other casinos - that is unless it was a single large amount (like £100k or more.)" £100k? Never has a casino told me I have to have £100k to play. Is this a thing? I'm not depositing even 5% of that a week... So, basically I'm looking for a little advice here from those out there who are more knowledgeable about these things, because I honestly don't know whether I'm overreacting or if these are and always have been the rules. Am I crazy? Can casinos do this now? I get protecting players from gambling more than they're means, but this feels... extreme. Can a casino close your accounts and block you from playing for having less that £100k coming in? Any advice is welcome. If the casino is in the right, fair play. I'd just like to know the facts in case this happens again... Thanks to any and all! Holly