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Micasjas

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  1. Like
    Micasjas reacted to OlleBitStarz in BitStarz payment option concern   
    Hi there,
     
    Welcome to BitStarz first of all!
     
    I'm not entirely sure what page you're on here, but we are not asking and have never asked anyone for username and password for your bank,
    so perhaps you're misinterpreting something here. We do ask for you to fill in your player profile, but that has nothing to do with your bank
    credentials in any way. 
     
    Perhaps you want to PM a screenshot to me with what screen you're on so I can help you further, alternatively, give support a ping via live
    chat, they're available 24/7
     
    Kindest Regards,
     
    Olle, BitStarz
  2. Like
    Micasjas reacted to cocopop3011 in BitStarz payment option concern   
    Hi Olle and thanks for jumping in here. 
     
    My first reply did suggest that maybe the player had mistaken the request for online banking details for something else but the OP did insist it was definitely those details the site asked for.
     
    @Micasjas - It would be great if you could just repeat the same steps so it takes you to the page where it asks you for the said details and take a screenshot and PM it as requested, just so we could clear this up. Let me know if you need any help with those steps. 
  3. Like
    Micasjas reacted to LeoDubbed in BitStarz payment option concern   
    You cannot sign up at BitStarz? That's odd because I still able to play, of course I've been a member for over a year but when a country is restricted they should close my account.
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