Hi and thank you again for your reply, not sure if I am replying in correct way via quotes. I have repeatedly and courteously requested an update from them. If there were any reason or cause for delay I would suspect they would have relayed that back to me by now but I have not had any kind of update or explanation in response to their own emails  confirming a 3 day withdrawal turn around other than assuring me it will be escalated.  To be honest all of the emails I have received have been in reply to an email from me and a parrot version from their last one. My account was confirmed as kyc successfully completed, my win was used for marketing display on their site which confirms legitimacy.  Other than raise awareness to prevent someone else depositing large amounts and then finding it impossible to withdraw there is little more I can do 

Having the stream next to the odds is nice, but the delay can be annoying. Sometimes the odds already changed while you're still watching the previous play lol. Split screen is useful tho, just wish more books had better coverage for smaller leagues.

@vickiedotd You're welcome. Since there are no accusations thrown at you by the casino, it's probably simply taking a much longer time for them to respond, for one reason or another. There have been cases whereby things took 2 or more months before being resolved, so perhaps you should allow a little bit more time to see if they do respond later.

One thing that gets overlooked is the seed rotation part. Most casual players probably have no idea they need to change their seeds before they can actually verify anything. I think casinos could make the whole process a lot simpler. Maybe add a reminder after a session or explain what the nonce and server seed actually mean. Having a verify button is nice, but its not much use if people dont understand what they're checking. At least Shuffle gives you the option to check things yourself. Would be good to see more casinos doing the same.

Sorry forgot to say Hi and thank you for your reply