still havent replied back im waiting over 2.5 hours 

Seems like astrology for gamblers. Nobody is "cracking the code" with this stuff. You're playing a losing game regardless  :S

Bro, I had the exact same problem on Stake. Won a few parlays and out of nowhere they asked for Level 4 verification again, even though I was already fully verified. Support refused to explain anything and just gave me the runaround. Hit me up on Telegram @AlexSmithax, I can tell you how to sort this out.

Fine. It's just a warm up anyway.

Never been busy like this before .. they just don't want to reply thats all this is so disgusting how they are treating people