why is the bonus balance not allowed? sorry i missed that this was mentioned already.  just had a 900x+ hit on bonus balance 😕

@formerPokerpro please keep in mind that you can play at snatch casino as long you are playing with real funds. After you activate bonus it becomes SND or snatch coins. Winnings in snd coins are invalid. We have talked about this before.

@formerPokerpro Usually, the game's screenshots alone aren't sufficient because only the Bet History would show the actual bet made - if any other extra bet was used, that would be shown too. Try the casino bet history if it shows the required bet size and win amount. Otherwise, get confirmation from Live Chat that your bet size was the basic 0.10 (or whatever).

+ no need to tag Coco twice, might help to read the posts above thoroughly first

@bp54 Very sorry mate but I can't offer any assistance for you - I have NEVER dealt with any ADRs before.