I don't think the casino's live chat has the authority to close your account, you need to contact casino support via email.

There is no connection anymore but they were previously both operating under Dama NV's license. I think bitStarz' only closely related casino now is Chancy but could be wrong.

I have never set a budget for playing at online casinos because my job doesn't allow me to devote all my time to it. I only play when I have free time.

What is the connection between Bitkingz and Bitstarz? Are they sister casinos? I don't think so, because I can play at Bitstarz, but Bitkingz Casino is restricted in my country.

I'm not from the US, yet access was denied. Anyway, I'm not interested in that kind of casino.