[worried about withdrawal still pending]

10 minutes ago, pinnit2015 said:

Well it's not always the case (3 Dice still Let you play from the UK I think and they don't have one, but thats due to the players already being members prior to the new rules) BUT if they're willing to ignore the need for a licence here and accept folk they shouldn't be, it naturally leads on to the conclusion 'well they don't care about that, they probably don't care about other things - aka paying folk'

You're operating with a casino who has basically no regulation - in this case Curacao and quite frankly they can just decide to not pay you and you have very little recourse than if they had a UK Licence (no guarantee obviously)

You can complain to the regulator but they don't do anything. 

Curiosity - why pick a casino like this? If from the UK you literally have dozens and dozens of well regulated establishments - you need to go out of your way to find that casino 

ok ,Thank you for your reply ,I dont play often and really didnt know what I was doing .I will  make sure I check next time , gutted as a lot of money to not get , it states countries not allowed to play in t&cs but U.K wasn't one of them ,this looks like a relatively new casino ,me being foolish i guess 

 

[worried about withdrawal still pending]

1 minute ago, pinnit2015 said:

Are you from the UK? They don't have a UK Licence if you are and you're on a bit of a sticky wicket in that respect, if so.

Aside from that - never heard of a place not paying on a Friday and those delays just smell of stalling tactics if I'm honest. 

Yes I am in the U.K ,thank you for your reply , so is it likely they can get away with not paying me if no U.K licence please ? 

[worried about withdrawal still pending]

3 minutes ago, pinnit2015 said:

Probably need the name of the casino as a starter

four crown casino  

[worried about withdrawal still pending]

I made a withdrawal on the 19th February at 5.15 pm U.K time ,I had already had the account verified so verification wasn't an issue . My main concern is that the winnings is still showing in pending .The usual time scale it states on their terms and conditions is 24- 48 hours .Ive contacted live help  and also by email to be told that on one email as its over £1000 it needs careful checking and takes a day or 2 longer,on another it may be cause their finance team may have a workload to deal with , but now im getting worried and suspicious of them withholding my winnings .Is this normal practice please .As one email says they dont deal with withdrawals on a Friday ,but their t&cs says they do ,and also  an email says they do . Can anyone advise me what to do please ,thank you 

[Multiple Accounts at Casino]

Sorry accidentally posted twice

[Multiple Accounts at Casino]

A certain casino allowed numerous accounts to be set up by a family member ,using my name address ,date of birth ,I can't get any answers off the casino how so many were able to be set up when needing a mobile verification code to do so.not sure what email address/addresses were used to set them up ,now this casino is a deposit only not a no deposit ,although there is a larger 300% bonus attached for a first deposit .I joined won £800 I was blocked told multiple accounts ,investigation underway ,in short no longer welcome as a player .I will add I did not try to withdraw winnings prior to being blocked and banned but I had deposited .casino will now not reply to any emails I've sent asking when accounts were set up,what mobile number,numbers used ,if deposited into by what means of deposit method ,they have also blocked my husband as he is associated with my name ,even though he sent off identification end if last year ,after account blocked pending id verification ,he's a casual player ,didn't play until April this year account still blocked but live help unblocked it as he had passed id verification ,he made several deposits into it over a few months ,then blocked his account when mine was under investigation ,he also is now banned from casino .the account I set up 2 months ago was the first account I had physically set up in my name ,as said others done by family member .This has caused arguments between my husband and I ,I also suffer severe anxiety and this has made me I'll,surely the casino should if flagged the numerous multiple the ,I have now had to apply for a subject access request to find out when accounts created,how verified ,etc