Gambler007
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Posts posted by Gambler007
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Please provide evidence of my second account to me and to askgamblers. I never made another account so there must be a mistake from gorilla casino's side.
I told you it could be someone with the same IP-address. And I asked to review the situation but you don't seem to contribute to that request.
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Thank you for the reply.
I'll just keep on waiting then
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Hello,
I need some advice on what to do with this complaint: (I can't submit links, but you can find the complaint at: Recent complaints > Gorilla Casino €1900,-)
I'm 100% sure I only registered once, but they blocked my account because they say I have more than 1 customer account. They don't respond to requests for proof of the other account
I have a good legal expenses insurance and asked them for advice. They told me it's a difficult case, but it's my right to receive my withdrawal. Even if there was a second account as long as there were no deposits or withdrawals. Someone from the insurance is doing some extra research at this moment.
Is there someone who is familiar with cases like this? And what can you advise me to do?
Thanks
Need advise with blocked withdrawal at Gorilla Casino
in Casinos General
Posted
I use this IP with lot of other people and no other casino ever did difficult about that.
The terms and conditions doesn't say anything about it. The only thing they say is that one person is allowed to have only one account.
And even with that I still think I'm the only one from this IP who has an account
I will stop talking here about this from now on:)