Karolina26
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Posts posted by Karolina26
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Nothing from my previous statement has been changed. You breached the bonus/casino terms and conditions and therefore, you will be punished. End of story.
However, the casino is OBLIGED to provide any of its customers with their complete game-play log upon request! That's a must for each and every reputable online operator.
i have now get a clock time as you can see in this following chat. The problem is that i already met the wagering 4 hour before this clock time
so give me exaxtly time and wich gameyou: at 17:28:42???Jacob: at 17:29:0620/11/2014 3:57 you have 13 bets with 1.5you: at 17:29:15this going to be published, so it would be nice if you will say whenyou: at 17:29:49ok time 3:57 the wagering was fullfilled so that is a lieJacob: at 17:29:59You can see all the details, stake, date and exact time in the file that we attached to your e-mail yesterdayyou: at 17:30:13no i cant find when i abuse the termsJacob: at 17:30:24I cannot assist you further as you refuse to understand objectively, your position and attitude.you: at 17:30:50you talk about time 5 hour after the wagering was fullfilledJacob: at 17:30:53If you are not happy or satisfied with our reply via e-mail, you should reply there, at the e-mail.you: at 17:31:02you dint answer on mailJacob: at 17:31:10The department that has investigated and dealt with your matter is the department that can resolve your issue.Jacob: at 17:31:23I can assist you with basic issues here.you: at 17:31:30but i publish this now, because you are talking about a time clock when i already met the wageringJacob: at 17:31:40Deeper and thorough investigation can continue only via e-mail correspondence. -
Even though Valdes is of course right, ideally you should have read the terms and conditions, but I cant say much because I am guilty of not reading them myself! But I will agree that 5% is very low, so the maximum bet you could place as $1.25, that is quite low. But unfortunately this isn't really a reason for players to not plat at 10bet casino.
Sorry that they withheld your winnings, but hopefully you will be able to learn from this mistake
I have tried to get all my bets in data, because im not sure that i bet higher than 1,25, if i did it is a few on the game Avalon, and not higer than 1,80. 10bet send out data, but not specific when i did the bets. So i cant know if its berfore or after i fullfilled the wagering. I played 4 more hours after the wager was done. I have asked to get clock time on every bet, but they want give it to me and dont answer on mail about this and in the chat they say that they will not help with this. Seruois, no. Its very dangerous if a casino dont need to proof that customer abuse terms!!!
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Add info. I have tried to get this documents; in the chat they promised me answr very very soon. But nothing is still happends. I have not bet average of 2 euro, that is a lie, and they know it. And i wonder why dont they warnings system that tells you if are risky to be to high, and also this of intial 5% of a deposit is a joke. I have seen some more small casino use this, but than it is 5 or 10% of deposit+ bonus. This is a joke-casino with joke-terms, and they not even send me the proof that i have bet 2 euro average
And now more lies in the chat; They say that they dont have recicved any mails from me, but yesterday the chat personal confirmed that they have got several mails from me. This is scam -
Hello again
I deposit 25 euro and get the bonus. I played immortal romance 0,60 and 0,90. After a ehile i was winning and bet 1,20. After cuople hours i withdraw 450 euro when the wager was fullfilled. I countiune playing with rest and won 85 for more euro. So i withdraw 450+85 euro. The casino took all my winnings and say that i have played with average bet of 2 euro. This is lie, the average bet cant be higher than 1 euro or 1.10 euro. May be they counting after the bonus was fulfilled, even than tha average cant be higher. The rules that 10bet has say that you cant bet higher than 5% of intial deposit, i have ever seen so low bets limits berfore, in this case 1,25 euro. Maybe i bet 1,40 litllte on Avalon, but still they lie and say i had bet 2 euro in average. I have asked to get this doucments that proof taht i have bet higher but the casino has still not give it to me and not even reply on this.
I read in a sweish forum that they also have taking back 11000 euro from a player wtih strange rules.
Stay aware from this casino, is my opinion -
Made a deposit with the company at 25 euros and got the bonus. I play 0.90 bet on Immortal Romance and win some. I'll be up in the 300 euro and play Avalon 1.80 per bet and some 2.0 bet.i withdrawt 535 euros after everything has beenwagerd. My entire profit will be confiscated since then I just got put 5% of the deposit, 1.25 euros. This is extremely low limit and I would like to advise you to never play at this casino
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Gjorde en insättning hos detta bolag på 25 euro och fick bonusen. Jag spelar 0,90 bet på immortal romance och vinner en del. Jag kommer upp i 300 euro och spelar avalon 1,80 per bet och några 2.0 bet.
Till ***** tar jag ut 535 euro efter allt har blivit omsatt. Hela min vinst blir sedan konfiskerad då jag bara fick omsätta 5% av insättningen, dvs 1,25 euro. Detta är oerhört låg gräns och jag vill härmed råda er att aldrig spela på detta casino
WARNING 10BET
in Casinos General
Posted
I have played in many years and i never seen s low rate when it coms to bonuses. I think 10bet earn very very big money to "steal" from the customers in this way. And now i can see that played many thousands bet under wagering and i bet 0,60, 0,90, 1,20 on immortal romance. Under some minuts i played Blood suckers 2 euro bet, ands thats enoght for them. A serious casinos dont do this. Now i cant aske qustion in the chat because, its seems that im banned
Be aware thats 10bet are not serious again