hultman2
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Posts posted by hultman2
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Maybe we should make something clear then.
We have absolutely no control over how N1 Casino "act". I'm not entirely sure what you think we can actually do? We're a mediator and your complaint was already reopened to try and help you both resolve it.
Our complaints team received the proof and that's why the complaint is considered as resolved. I don't work in the complaints team, I can't answer what was reveived by them but our other admin will reply as soon as he sees this.
I have not accused you of conspiring with N1 Casino. Neither am I the one who filed any of the complaints. I simply observed the fact that the kind of evidence - random ip cross checking in this case - seems to be sufficent according to your complaints department. I am just discussing the evidence chain of proof and my conclusion is that you should either use more transparancy in your complaint files or maybe question the juridical aspects of it. Gamblers have enough difficulties following the already and we have the odds against us, let us be aware of when the casino sites simply use the lack of functioning regulations to scam us...
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Common term across 99% of casinos. Personally, they should be following it up by linking the 'other' person to the same address and/or seeing if the 'other' person actually exists (electoral register checks and/or many of the other data points).
Personally, if i logged into a hotels wifi....registered...won and got it refused because there were another 300 users with the same IP address I'd not be a happy bunny. That's not protecting against abusers, that's just taking someone's winnings. Just my view and i'm sure Valdes may disagree...
Happened at Betat...asked me there was a user with same IP. I said yes, Mrs Pinnit. Is it ok? They confirmed she existed and all was fine. So we have 2 accounts at the address.
We have many a 2 accounts at our address - all approved, presumably because they know we are 2 separate people. Well, the good casinos anyway.
I understand what you mean and I respect that the casino uses ip information to gather evidence against a player that uses two accounts. But what if you did not log into a public or general wifi but just happened to get the same ip address as a previous player when you restart your own personal router? Or played from your mobile phone...
Threads like those quoted above should be filled with information that actually proves the duality of a player. If an account was created a long time ago in another country or with similar evidence in favor of the player, then the player deserves to know it so he or she could file a formal complaint to the MGA or the court directly.
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Maybe you could elaborate more on this...what exactly have we allowed?
At some degree you have accepted their ruling when you regard their evidence as adequate and the matter as "solved". I have quoted three recent threads below where none of the players seem to have opened multiple accounts themselves. Ip addresses are mostly dynamic and there is a very high probability that your current ip has been used by a player before. I am fed up with these kind of horrible rulings and it seems the casinos can do pretty much what they feel like regarding payment issues. If the casino rules would prohibit the use of the same internet browser as another user, do you consider it a legitimate claim for confiscation of winnings?
https://www.askgamblers.com/casino-complaints/n1-casino-unfairly-accused-of-having-multiple-accounts
https://www.askgamblers.com/casino-complaints/n1-casino-refuse-to-pay-4000eur
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I've witnessed many threads recently regarding N1 Casino and their bonus rules claiming they don't allow two accounts using the same ip address. However, as anyone with any knowledge whatsoever about ip configuration would know, ip addresses are reused in a timely fashion within the bounds of dynamic ip setup. Some internet providers more commonly reuse ip addresses than others but since your current ip most likely have been in use multiple times before you use it, the bonus terms in N1 Casino are very likely to put users in breach of the terms. As I can see it in the threads I've analyzed, N1 Casino and hence the Askgamblers mods, are allowing this juridically weak argument for closing down winning accounts in a subjective and horrible matter. It would be great if the players at least could KNOW how to follow the rules, either by showing more specific evidence in such threads or not allowing accounts be played at or created by the same ip address.
I've never heard of any losses returned to the player due to multiple accounts and I guess we'll never see any...
Warning N1 Casino
in Online Slot Discussions
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Hear hear. But how common is "player fraud" and how do you even define it? I think we can agree on why some casinos request pictures of you and all your personal belongings in every possible angle and it is not because of some money laundering act but to make it as hard as possible to actually get a hold of your winnings. One time a even had to pay for a notarization of the documents I provided to the casino even though I had lost 10 times the sum in previous sessions.