[[Edited:] Australian players - Comments and help each other]

Hi im from Aus also

what casinos do you guys play online?

im struggling to find one that i can trust. 

[My first online casino experience :(]

well thats good to know, i never really thought a VPN would be an issue and i dont use any nasty free versions so i hope thats not the case :S

ive read over the TOS a few times now and unless im still not seeing it, it definitely dosnt mention the use of a VPN anywhere, so hopefully they work it out.

 

i shall definitely turn that off in future though

thanks:P

[My first online casino experience :(]

1 account is typically defined based on household, address and IP.

 

If you're in an apartment building/dorm etc, have someone else in the house that signed up (or a previous tenant) or someone from the same IP it will be flagged.

 

the apt/previous tenant can usually be resolved with paperwork, the rest (especially after a win) are less likely to end in your favour.

 

thanks for the reply,

i definitely know that i am the only person who has ever opened an account with playamo in my household and on the same IP.

that being said i do play on both my phone when im out at a friends and on my pc when im at home but im always on my own account. If that is a violation then i was completely unaware of it and didnt read anything like that in the ToS.

i also use a VPN at home which has never been a problem for friends who play at the same casino.

 

other than those 2 things that im unsure of, i followed the ToS stated on their site perfectly.

could either of those 2 things factor in as a violation??

[My first online casino experience :(]

hey guys,

im from melbourne australia and would like to share my very first online casino experince with you.

ive been a big gambler for years now, spending most of my nights at my local crown casino and spending more than 500k there a year with the occasional big win.

about a week ago i decided to take a look at doing some online gambling and looked around at alot of reviews before i made my decision.

i was still very sceptical about the whole thing, so i thought i would test the waters a little and signed up to Playamo and deposited $100.

after the first 6 hours on the live tables i couldn't believe my eyes when i realised i had turned that $100 into 22k!!! i played th 22k right back down to about 2k then got it back up to 24k and of course at that point i decided to cashout the maximum that Playamo Casino would allow which is 4k. After sending in all my documents they were approved within a couple of hours. so far i was quite excited at how well everything was going so over the next 2 days i played a few slot machines and some more tables while i waited to hear back from the casino, i was constantly up and down but always sitting around the 20k mark.

After 4-5 days i asked the Playamo support team what was going with my withdrawal as its status was still pending and i hadn't received any emails since the day i signed up.

they assured me it was just a routine process and it just takes a little time. though i must say their support team are really unhelpful with answering a direct question.

on the 6th day i went to login to my account to play some more tables when a message popped up saying account disabled :S

so again i spoke to live support and was told to clear my cache and cookies and all that stuff in my browser so after working out how to do that i tried again and still the same thing.

then when i told them that it said account disabled every time i tried to log in my phone went all weird and it flicked onto my account for a split second then back off and the live chat had disappeard. i instantly received an email saying my account had been closed due to Multiaccounting??

after looking this up i learned that multiaccounting means using more than one account "duh". (im very new to computer terms and all that stuff, my apologies )

so now i am just really really confused as i have only ever signed up with Playamo once. so how do i have multiple accounts? :S

 

i have been hassling their support via email for a couple days now and no one will reply to me

im actually really upset about this and feel as though they have stolen my hard earned money. i dont think i could ever gamble online again

i just dont understand what is happening, i read their terms and conditions very carefully before i joined and i know for a fact i have not breached these in any way. 

so what do i do now? do they just get away with stealing? or have i actually done something wrong that i cant see?

im glad i didnt deposit $1000's into their casino as i usually would at my local but still 22k is alot of money to have stolen from you in anycase.

Could anyone please help me with this? i dont know what to do and i feel sick about it