There is nothing so unusual or strange with this email actually..
UKGC announced a few weeks ago that 888Casino /biggest Cassava Enterprises brand by the way/ and more specifically, their Self Exclusion policy is under review. Apparently, the casino management is taking all the necessary steps to keep their licence active and decided to pay all players who were somehow affected by the aforementioned SE policy.
[Edited]: Cassava Enterprises - Self Exclusion Refund Discussion
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