Matthew6

Hi
First time posting on this forum so apologies in advance if I've put this in the wrong place.
 
I've joined up to a casino called GrandIvy and deposited £500 winning £11,455. I was advised I could withdraw a maximum of £5000 per week so I went ahead and withdrew £5000 and received a confirmation email to back this up. Now 4 days down the line and I'm still waiting on my withdrawal to go through however I have been contacted by 3 of my credit card providers asking if transactions made were done by me. They were done between 11pm and 5am at which point I was asleep.
I thought instantly maybe my bank details had been passed on and sold so the bank and card providers blocked all my accounts and the transactions which was expected.
I then noticed I had emails welcoming me other casinos and betting sites, a PayPal account was attempted to be set up (mines was cancelled around 3 months ago again due to somebody accessing my PayPal and sending the details to another account in London). I never agreed to anything of the sort and was in bed as I was working at 8am and have a 3 year old so would not be setting up 4 different betting accounts at this time.
 
The time came when I had to go to work, when I got to my van my door had been left ajar and my
'Work'Wallet (only £40 in cash) and my phone had been stole along with some tools & and then the van was left in a bit of a state. I got
A new Samsung s8 on Sunday so the phone left in the van was not being used for the last few days and didn't have a sim card but wasn't cleared.
 
The area is pretty bad for break ins on cars, a few weeks ago my personal car handle has stuck in the open position as somebody had tried the handle so it's not uncommon.
 
I've reported it to the police and they've investigated and gave me a crime reference number but said not to expect much luck in have the items returned which is understandable considering there was a 14hpur period the van was left sitting unwatched and nobody has came forward to give information regarding it.
 
 
Long story short I got an email saying that the withdrawal had been declined. Following all of this carry on I was now very concerned. I attempted to log on to my account and it was froze and stated to contact via live chat. I contacted them and they said my account had been closed the previous night. The funds had been played through and my withdrawals cancelled. All the money was gone but also around £6500 was attempted to be taken from my cards on the same night.
 
I've contacted GrandIvy to see if there is anything they can do, they've asked for the crime reference number and I've advised that there was fraudulent use of my cards at the same time, my wallet and phone was stolen along with tools and other bits and bobs, and that I was targeted by fraud around 2 months ago.
 
They're saying it's gonna take between 7-21 days to investigate which is really annoying but understandable... I'm just wondering if there is anything else i can do?
 
Also what the general opinion is and whether I'll have this money returned?
If it was just my account being hacked I'd say I'd have no chance... but the fact everything else has happened and that the police are involved it may give me a leg to stand on.
 
 
Thanks for the time for reading this, and any information, advice or opinions would be greatly appreciated
 
Cheers
Matt