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Playweazel

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Posts posted by Playweazel

  1. Late but cashout day was yesterday. Fine. It took a while but ok... Thank you "askgamblers" think without you it would take a few minutes more ;)))

     

    Hello,

     

    Thank you for providing me with the Neteller information.

    Please note that your withdrawal request has been approved and the funds should hit your account in maximum 24 hours. 

     

    Looking forward to seeing you online. :)

     

    Best of luck on the games!
    Denise

     

  2. You have pm. I tried multiple times to reach your chat, support whatever to ask what the problem is. No answer. Everytime i tried a cashout a few days later the money was back on my account. What should I say? Please tell me what to do or just cashout. You have my neteller account-ID. Let's see what happens now ;)

     

    Hello,

     

    Thank you for getting in touch with us in regards to this. 

     

    Please note that the reason why your first payout requests were declined because you did not provide us with the withdrawal method information, so that we can send the funds. Also, the Bank Wire request has been declined because the amount you were trying to cash out is lower than the minimum approved with Bank Wire.

     

    I noticed that your latest request is however for 100, and not for 330. 

    What I recommend you to do is to cancel the 100 withdrawal request and to place a new one for the entire amount via Neteller and also send us the Neteller Account ID, so that the accounting team knows where to send the winnings. You can send the information to accounting [@] tangierscasino.com or give it to me in a private message here. 

     

    I also tried to call you to explain everything, but it seems that the phone number you have saved on the account is incorrect. 

     

    Looking forward to hearing from you and seeing you online soon. 

     

    Best of luck on the games!
    Denise

     

  3. Hi, I also played@Tangiers Casino. Think it was a failure by me... I did win 330€ and wait since almost one week for my money now. After 3 days they send the money to my neteller account but canceled it after one hour and put it back on my account (?!?!). Ok I did the next try. Now I'm waiting since 11th of January and NOBODY answer to my questions if anything was wrong (documents are fine told me the security departement). VERY BAD CASINO!!! I hope someday i got an answer/my money....

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