Micasjas
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Posts posted by Micasjas
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I just send Olle a message because I really don't know how to send a printscreen. I checked again and it definitely is your internet banking information. It says in small print at the bottom that it is offered by Trustly Group AB and not your bank and that they basically will send the login information to the bank. I know Trustly is uhm... trustworthy but it just struck me as odd to fill out that information not being your own bank environment so they can send it to my bank.
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Hi there,
Welcome to BitStarz first of all!
I'm not entirely sure what page you're on here, but we are not asking and have never asked anyone for username and password for your bank,
so perhaps you're misinterpreting something here. We do ask for you to fill in your player profile, but that has nothing to do with your bank
credentials in any way.
Perhaps you want to PM a screenshot to me with what screen you're on so I can help you further, alternatively, give support a ping via live
chat, they're available 24/7
Kindest Regards,
Olle, BitStarz
Hi Olle I do appreciate your responds and from all you guys here by the way
I will definitely send a printscreen. Give me a little time though because I am not sure where to do so. Sorry. I did speak to livechat and the person just said my bank account username and password would not be stored. So that makes me assume she understood what webpage I was refering too. -
Hi Olle and thanks for jumping in here.
My first reply did suggest that maybe the player had mistaken the request for online banking details for something else but the OP did insist it was definitely those details the site asked for.
@Micasjas - It would be great if you could just repeat the same steps so it takes you to the page where it asks you for the said details and take a screenshot and PM it as requested, just so we could clear this up. Let me know if you need any help with those steps.
Yes I will do that. I had been looking for a way to post a printscreen here but I couldn't find a way. I did ask in live chat and I was told the information wasn't stored rather than asking what I was talking about if they never ask the username and password of the bank.
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Hi Olle and thanks for jumping in here.
My first reply did suggest that maybe the player had mistaken the request for online banking details for something else but the OP did insist it was definitely those details the site asked for.
@Micasjas - It would be great if you could just repeat the same steps so it takes you to the page where it asks you for the said details and take a screenshot and PM it as requested, just so we could clear this up. Let me know if you need any help with those steps.
Yes I will do that. I had been looking for a way to post a printscreen here but I couldn't find a way. I did ask in live chat and I was told the information wasn't stored rather than asking what I was talking about if they never ask the username and password of the bank.
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I think the OP talking about other casino because Direx N.V casinos accept players from The Netherlands. Besides, I've double checked by asking live chat
Yes I apologize for making this confusing. I looked into BitStarz because the casino I used to play doesn't allow people from my country to sign up. And like you said. I don't want to deposit money, win and than have them throw the new regulations in my face so they won't have to pay out.
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You cannot sign up at BitStarz? That's odd because I still able to play, of course I've been a member for over a year but when a country is restricted they should close my account.
Oh no signing up was no concern. The payment method was.
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One question though have you ever made any withdraws and how was that? I just had my first withdraw from Royal Panda (just a small amount) so no problems but I read too much negative things that I don't really want to spend any more money there. Besides Dutch people can't make an account right now so I can imagine when winning big they all of a sudden throw the new rules in your face to get out of paying.
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Yes !!! I was considering that. I do have several E-Wallet accounts but none of them are verified or whatever. I will look info that. Thank you.
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Yes I agree. I am sure too that everything is ok, why else would they offer that type of deposit option but just the word of a servicedesk worker is (in this case) not good enough for me. What if they do keep that information without us knowing. Because you are given the option to save the information and the website gets hacked.
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Thank you for your answer. Yes it was my internet bank account username and password. Normally you get redirected but this was on their website. I did ask them and they were very friendly and assured me that the username and password are not kept. But it seems strange to me and eventhough I do believe the person I spoke to, it just doesn't seem right to fill that out.
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I just signed up to BitStarz Casino because of your recommendation. The only concern I have is when I wanted to deposit I had to fill in my bank account username and password. Has anybody ever done that? What if they save that information and use it to depleat your bankaccount. How save is it to deposit money by filling in your bank account information?
BitStarz payment option concern
in Online Slot Discussions
Posted
Thank you for that link.
Maybe that is the case, that I don't know a lot about online payment systems FROM FOREIGN COUNTRIES if I knew why would I ask?
In the Netherlands you just don't give out your bank user name and password. Very simple. And when it comes to online payment systems every casino I played so far, when I wanted to deposit money from my bank account I would choose which bank and that would open the apporpriate bank webpage inside that bank domain.
I have never seen an online payment system that lets you fill in that information within their own domain their own website.